Privacy Policy
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Security Policy
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Refund Policy
If for any reason you are not happy with our product, simply return within 30 days of purchase and we’ll issue a refund. We take great pride in our products and are confident in your satisfaction.
Warranty Policy
We offer a 3-Year manufacturer’s warranty on most all of our enclosures. This includes zippers, stitching and overall craftsmanship of the enclosure. Throughout the warranty, if you do have an issue, we ask that you return your cover to our factory; here we will repair and return the cover back to you. You MUST contact us through email or by phone to receive a RA# to reference your return. PLEASE NOTE: Covers sent back that have obviously been neglected or abused, or that appear out of warranty, may be subject to a small repair fee.
Shipping and Delivery Policy
Please be assured that your items will ship out within two days of purchase.
We determine the most efficient shipping carrier for your order. The carriers that we use are: United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.
If you require express or 2 day shipping, please call us at 1-800-467-2844 for charges.