FAQs

How long before I receive my order?

Most orders are shipped within 2-3 business days. We ship out of New York and Georgia, so transit time will vary dependent upon your location.

How are my orders shipped?

We use UPS Ground for the majority of our shipments. Some orders will ship USPS. If an expedited method of delivery is needed, please contact us directly for estimated freight quotes.

If I need an order ASAP, like Next Day Air delivery, how do I do that?

For Next Day Air or any other expedited service, please contact us directly for a freight quote and to place your order.

Do you ship Internationally?

Yes, we sure do. Please contact us directly for freight quotes. Be sure to include your shipping address and the product you are interested in. That will help us expedite a freight quote to you.

If I need parts for a product, how do I order those?

Please contact us directly with a good description of what you need. Be sure to let us know which product you need the part for.

If I have a defect in my product, what do I do?

Please email us with the product you have and a description of the problem. If you can send pictures of the issue, that will certainly helps us diagnose it. This will result in us either repairing the product or replacing it.

My cover is 5 years old, still in great shape, but one of the zippers has gone bad. Can you repair that?

Yes, we can replace zippers for you. It is $20 per zipper replacement. Please contact to arrange a Return Authorization.

Will I receive tracking information for my order?

Yes, once your order is processed for shipment, you’ll receive an automated email from UPS. This will go to the email address provided at checkout.

Will the Universal cover fit on a Yamaha? Or will the Yamaha cover fit on an E-Z-GO or Club Car?

No, for both questions. The Yamaha top, 2005-Present, is about 10” longer and a little bit wider than the E-Z-GO or Club Car tops. The Universal won’t fit over the Yamaha and the Yamaha will be way too big for the other models.

I’m having a tough time deciding which cover I want for my golf cart. Do you have any more info?

Please contact us anytime with questions. Our experts are knowledgeable and can help assess your situation and lead down the right cart path!